Cultural Superstition Essay Example | Topics and Well Written Essays - 1000 words

Cultural Superstition - Essay Example I will discuss the myth associating the number 13 to bad luck, and even more recently extending it to Friday the 13th being unlucky (Vyse 21). Even people and societies who claim not to have superstitious inclinations are prone to do some things they cannot explain, like hanging on to the fear of the number 13. It is such a widespread phenomenon that has its own name; triskaidekaphobia (Weisstein 1). I learned of the superstition as a child in the junior school through narratives and story books. I also encountered it practically on a public transport bus. The passenger seats were numbered from one to 62, but without any explanation, there was no seat number 13. As expressed in numerology, the number 12 is viewed as a symbol of completeness. Going forth to number 13 is seen as an irregular transgression. This can be shown in examples such as the 12 gods of Olympus, 12 months of the year, 12 tribes of Israel, 12 hours of the clock, 12 Disciples of Jesus, 12 signs of the Zodiac and Muh ammad’s successors in Shia Islam (Wilson and Reill 31). Among the many origins of the superstition, some date back to the biblical days of Jesus Christ and His 12 disciples (Turcan 10). In Christian theology, there were 13 people at the Last Supper before Jesus Christ was betrayed. Further linking the misfortunes of number 13 to Friday, after the betrayal, Jesus Christ died on a Friday. Ironically, Judas Iscariot, who was the betrayer, was the 13th person to take his place at the dinner table. This myth is still held today that if there at 13 people having a meal together, it will lead to the death of one of them (Turcan 12). Still on Biblical times, even before the birth of Jesus Christ, there were only 12 tribes of Israel, which bears His ancestry (Turcan 12). In the Norse mythology, 12 benevolent gods were sitting in a gathering in a hall (Vyse 29). Then the evil, uninvited god, Loki, turned up and attacked them. Loki happened to be the 13th person to arrive at the gatheri ng, and his attack led to the death of the god named Balder. Balder’s death eventually resulted to the deaths of several other gods, a chain of natural disasters and the abolition of all things on earth except for two humans who survived. Although this is only a myth, it emphasizes the swing of misfortunes that followed the arrival of the 13th person at an otherwise peaceful gathering (Wilson and Reill 14). History also has records that the superstition is also upheld by the high in society. Among these dignitaries was American President Franklin D. Roosevelt. He was rather fearful of the number 13, that he took extensive measures to steer clear of hosting a meal that had 13 guests. He would invite his secretary, even though not necessary to non state functions, to increase the number from 13 to 14 (Vyse 25). In the traditional Roman Empire, there were 13 steps of the stairs leading up to the gallows. The legend also offers that the hangman’s noose traditionally had 13 turns. These two notions present a direct link to death with number 13 (Turcan 12). Further on the connection of 13th to Friday, in the year 1307, there occurred a mass arrest followed by executions of the Knights Templar on Friday, October 13th (Weisstein 1). The arrests, which took place in France, were allegedly financially motivated by the royal bureaucracy under Philip IV to raise the prestige associated with the crown. Although it is widely accepted that this is a relatively recent observation,

Quality and Problem Solving (global tourism management) Essay

Quality and Problem Solving (global tourism management) - Essay Example The organization has successfully captured a favorable contract from a tour operator in the United Arab Emirates and will be receiving a significant proportion of guests. The customers are Emirati guests who espouse a culture highly divergent from western orientations. The challenge is to determine how to successfully address the quality issues in such an arrangement. Before venturing into determining what is required in addressing the needs of the Emirati (citizens of United Arab Emirates) guests, the driving philosophy should first be identified. The staff of the Royal Edwardian Hotel should adopt a quality policy that stresses service quality as opposed to value for price paid or maximum profit. The relationship between service quality and business performance has long been established in hospitality (Hakes, 1991; Bowen and Shoemaker, 1998; Pizam and Ellis, 1999). Researchers such as Caruana (2002), Cronin and Taylor (1992) and Teas (1994) have shown that service quality is antecedent to customer satisfaction. Furthermore, customer satisfaction is antecedent to customer loyalty (Bloemer and Kasper, 1995; Caruana, 2002; McDougall and Levesque, 2000). In the hotel industry, service quality is considered as defined and the discerning customer will evaluate quality and develop satisfaction or dissatisfaction in each encounter (Bitner et al., 1990). As hotel experience is made up of individual discrete encounters, it is important to make sure that everything is perfect (Min et al, 2002). The quality management scheme should therefore emphasize gathering and interpreting correctly the traits and characteristics of the customer. It is important to survey the Arab customers to find what they are specifically looking for in a Royal Edwardian Hotel stay. The hotels should determine customer expectations regarding a British hotel experience. According to Clow & Vorhies (1993), the customer forms expectations through a